Our physicians and staff remain locally loyal to providing an outstanding care experience. As part of this commitment to your care, you may receive a phone call from Professional Research Consultants, Inc. asking about your recent hospital visit. This phone call will come from 234-281-2311 and will appear on caller ID as “Wstrn Rsrve-PRC”. This is your opportunity to share what we did well and where we could use improvement. Your response to this call is important to achieve the excellent care delivery our patients and guests expect from our physicians and staff.

If you would like to share any concerns or feedback regarding your stay at Western Reserve Hospital, please call our Feedback Line at (330) 971-7282.

If you have any follow-up questions or concerns regarding your stay at the hospital or the discharge process, please call the Nursing Leadership from the Unit of your stay. Your feedback is important to us so that we may continue to meet the needs of the patients in our community.

2 West (330) 971-7259

3 West (330) 971-7283

Intensive Care Unit (330) 971-7251

Emergency Department (330) 971-7436