COVID-19 UPDATE - TO ENSURE THE HIGHEST LEVEL OF PATIENT AND STAFF SAFETY, WE WILL BE TEMPORARILY CHANGING OUR VISITATION POLICIES. PLEASE CAREFULLY READ THE FOLLOWING INFORMATION BELOW. 

FACE MASK POLICY - ALL GUESTS AGE 2 AND ABOVE ARE REQUIRED TO WEAR A CLEAN, WELL-FITTING MASK FOR ENTRY (REGARDLESS OF VACCINATION STATUS). Nose and mouth must be covered with mask at all times. If you do not have a clean, well-fitting mask, one will be provided to you.  

ALL PUBLIC ENTRANCES HAVE THERMAL TEMPERATURE SCANNING OPTIONS IN PLACE.

If a FEVER IN EXCESS OF 101°F is detected, YOU MAY NOT BE PERMITTED TO ENTER THE BUILDING.  

PLEASE NOTENo visitors under the age of 18 are permitted at this time.
Exceptions to the below guidelines will be made on a case-by-case basis by working with Department Leadership, CNO or CMO. 

REVISED VISITATION POLICIES UPDATE – Effective May 2, 2022

  • General Inpatient: Up to two (2) adult (18 years of age or older) visitors are permitted at a time. 
    • Visitor must adhere to current visitation hours of 6 a.m. to 8 p.m. Monday – Friday, 9 a.m. to 5 p.m. weekends & holidays. 
    • Visitors must enter through Entrance 2 – (Main Entrance) no later than 15 minutes prior to the end of visiting hours, and are required to check in and out at the Main Lobby Info Desk.
    • Visitors are to remain in the patient room (outside of using public restrooms, cafeteria, or Reserve Brew coffee shop).
    • No overnight visitation is permitted.
    • Exceptions may be made for end-of-life or hospice situations (to be coordinated through the respective nursing unit).
    • Clergy may visit 24/7.
  • Inpatient (Hospice): Up to two (2) adult (18 years of age or older) visitors are permitted at a time and may visit 24/7.
  • COVID-19 Patients & Patient Under Precautions: Up to two (2) adult (18 years of age or older) visitors are permitted at a time and must check-in on the unit for appropriate personal protective equipment prior to visiting.
  • Virtual Visitation: We are happy to offer free virtual visitation options! Please contact the appropriate nursing unit for more details:
    2 West: (330) 971-7259    
    3 West: (330) 971-7283
    ICU: (330) 971-7248
  • Pediatric Patients (younger than 18 years old): Up to two (2) parents or legal guardians may accompany.
  • Emergency Department: Up to two (2) adult (18 years of age or older) visitors are permitted at a time and may visit 24/7.
  • Outpatient Surgery: Up to two (2) adult (18 years of age or older) visitors are permitted at a time.
  • Endoscopy, Pain Procedure: One (1) adult (18 years of age or older) visitor is permitted.
  • WRHPI Physician Offices: One (1) adult (18 years of age or older) visitor per day.
  • Outpatient Services: One (1) adult (18 years of age or older) visitor or caregiver is permitted if needed for assistance; once patient is in a room/testing, visitor may be asked to return to their vehicle. 
  • Stow Urgent Care & Occupational Medicine: One (1) adult (18 years of age or older) visitor or caregiver is permitted if needed for assistance; once patient is in a room/testing, visitor may be asked to return to their vehicle. 

ENTRANCE HOURS: 

  • TIMES THAT OUR HOSPITAL ENTRANCE DOORS REMAIN OPEN FOR PUBLIC ACCESS HAVE CHANGED. PLEASE CONSULT OUR MAP HERE FOR IDENTIFICATION OF ENTRANCES AND THE NEW HOURS BELOW.
    • Entrance 2 – Main Lobby – Open M-F, 6 a.m. – 8 p.m. / Weekends & Holidays, 9 a.m. – 5 p.m. 
    • Entrance 3 – Easy Street – Open M-F, 7 a.m. – 5 p.m. for Therapy Services, Pain Medicine Office, and Pain Medicine Procedure appointments only / Closed Weekends & Holidays  
    • Entrance to Professional Building – Open M-F, 7 a.m. – 5 p.m.
    • Entrance 5 – Outpatient Registration – Open M-F, 6:45 a.m. – 5 p.m. / Closed Weekends & Holidays
    • Entrance 1 – Suites 1100 and 1200 – Open M-F, 7:30 a.m. – 5 p.m. / Closed Weekends & Holidays 
    • Entrance 4 – Emergency Department – Open 24 hours/7 days a week

THANK YOU FOR YOUR CONTINUED COOPERATION