COVID-19 UPDATE - TO ENSURE THE HIGHEST LEVEL OF PATIENT AND STAFF SAFETY, WE WILL BE TEMPORARILY CHANGING OUR VISITATION POLICIES. PLEASE CAREFULLY READ THE FOLLOWING INFORMATION BELOW. 

FACE MASK POLICY - ALL GUESTS AGE 2 AND ABOVE ARE REQUIRED TO WEAR A CLEAN, WELL-FITTING MASK FOR ENTRY (REGARDLESS OF VACCINATION STATUS). Nose and mouth must be covered with mask at all times. If you do not have a clean, well-fitting mask, one will be provided to you.  

ALL PUBLIC ENTRANCES HAVE THERMAL TEMPERATURE SCANNING OPTIONS IN PLACE.

If a FEVER IN EXCESS OF 101°F is detected, YOU MAY NOT BE PERMITTED TO ENTER THE BUILDING.  

PLEASE NOTE – No visitors under the age of 18 are permitted at this time.
Exceptions to the below guidelines will be made on a case-by-case basis by working with Department Leadership, CNO or CMO. 

REVISED VISITATION POLICIES UPDATE – Effective May 2, 2022

  • General Inpatient: Up to two (2) adult (18 years of age or older) visitors are permitted at a time. 
    • Visitor must adhere to current visitation hours of 6 a.m. to 8 p.m. Monday – Friday, 9 a.m. to 5 p.m. weekends & holidays. 
    • Visitors must enter through Entrance 2 – (Main Entrance) no later than 15 minutes prior to the end of visiting hours, and are required to check in and out at the Main Lobby Info Desk.
    • Visitors are to remain in the patient room (outside of using public restrooms, cafeteria, or Reserve Brew coffee shop).
    • No overnight visitation is permitted.
    • Exceptions may be made for end-of-life or hospice situations (to be coordinated through the respective nursing unit).
    • Clergy may visit 24/7.
  • Inpatient (Hospice): Up to two (2) adult (18 years of age or older) visitors are permitted at a time and may visit 24/7.
  • COVID-19 Patients & Patient Under Precautions: Up to two (2) adult (18 years of age or older) visitors are permitted at a time and must check-in on the unit for appropriate personal protective equipment prior to visiting.
  • Virtual Visitation: We are happy to offer free virtual visitation options! Please contact the appropriate nursing unit for more details:
    2 West: (330) 971-7259    
    3 West: (330) 971-7283
    ICU: (330) 971-7248
  • Pediatric Patients (younger than 18 years old): Up to two (2) parents or legal guardians may accompany.
  • Emergency Department: Up to two (2) adult (18 years of age or older) visitors are permitted at a time and may visit 24/7.
  • Outpatient Surgery: Up to two (2) adult (18 years of age or older) visitors are permitted at a time.
  • Endoscopy, Pain Procedure: One (1) adult (18 years of age or older) visitor is permitted.
  • WRHPI Physician Offices: One (1) adult (18 years of age or older) visitor per day.
  • Outpatient Services: One (1) adult (18 years of age or older) visitor or caregiver is permitted if needed for assistance; once patient is in a room/testing, visitor may be asked to return to their vehicle. 
  • Stow Urgent Care & Occupational Medicine: One (1) adult (18 years of age or older) visitor or caregiver is permitted if needed for assistance; once patient is in a room/testing, visitor may be asked to return to their vehicle. 

ENTRANCE HOURS: 

  • TIMES THAT OUR HOSPITAL ENTRANCE DOORS REMAIN OPEN FOR PUBLIC ACCESS HAVE CHANGED. PLEASE CONSULT OUR MAP HERE FOR IDENTIFICATION OF ENTRANCES AND THE NEW HOURS BELOW.
    • Entrance 2 – Main Lobby – Open M-F, 6 a.m. – 8 p.m. / Weekends & Holidays, 9 a.m. – 5 p.m. 
    • Entrance 3 – Easy Street – Open M-F, 7 a.m. – 5 p.m. for Therapy Services, Pain Medicine Office, and Pain Medicine Procedure appointments only / Closed Weekends & Holidays  
    • Entrance to Professional Building – Open M-F, 7 a.m. – 5 p.m.
    • Entrance 5 – Outpatient Registration – Open M-F, 6:45 a.m. – 5 p.m. / Closed Weekends & Holidays
    • Entrance 1 – Suites 1100 and 1200 – Open M-F, 7:30 a.m. – 5 p.m. / Closed Weekends & Holidays 
    • Entrance 4 – Emergency Department – Open 24 hours/7 days a week

THANK YOU FOR YOUR CONTINUED COOPERATION