COVID-19 UPDATE - TO ENSURE THE HIGHEST LEVEL OF PATIENT AND STAFF SAFETY, WE WILL BE TEMPORARILY CHANGING OUR VISITATION POLICIES. PLEASE CAREFULLY READ THE FOLLOWING INFORMATION BELOW. 

FACE MASK POLICY - ALL GUESTS AGE 2 AND ABOVE ARE REQUIRED TO WEAR A CLEAN, WELL-FITTING MASK FOR ENTRY (REGARDLESS OF VACCINATION STATUS). Nose and mouth must be covered with mask at all times. If you do not have a clean, well-fitting mask, one will be provided to you.  

ALL PATIENTS, VISITORS AND STAFF WILL BE ASKED SEVERAL SCREENING QUESTIONS BEFORE ENTERING. SELF-CHECK TEMPERATURE KIOSKS ARE AVAILABLE FOR USE AT ENTRANCES 2 AND 5. ENTRANCE STAFF WILL CONTINUE TO VERBALLY SCREEN ANY/ALL ENTERING AND ENSURE PROPER FACE COVERING IS IN PLACE.

If you are experiencing a FEVER, NEW COUGH and/or SHORTNESS OF BREATH or other FLU-LIKE SYMPTOMS, for your safety and that of our patients, YOU WILL RECEIVE FURTHER INSTRUCTION FROM ENTRANCE STAFF BASED ON THE SEVERITY OF YOUR SYMPTOMS AND MAY NOT BE PERMITTED TO ENTER THE BUILDING.  

PLEASE NOTE – No visitors under the age of 18 are permitted at this time.

REVISED VISITATION POLICIES UPDATE – Effective September 21, 2021

  • COVID-19 Inpatients: No visitors
  • General Inpatient: (not including COVID-19 patients or patients under precautions): One (1) designated adult (18 years of age or older) visitor is permitted per day.
    • Visitor must adhere to current visitation hours of 6 a.m. to 6 p.m. Monday – Friday, 9 a.m. to 5 p.m. weekends, and 9 a.m. to 2 p.m. on holidays. 
    • Visitors may enter (through Entrance 2 – Main Entrance) no later than 15 minutes prior to the end of visiting hours.
    • Visitors are to remain in the patient room (outside of using public restrooms, cafeteria, or Reserve Brew coffee shop).
    • No overnight visitation is permitted.
    • Exceptions may be made for end-of-life or hospice situations (to be coordinated through the respective nursing unit).
    • Clergy may visit 24/7.
  • Inpatient Under Precautions: One (1) adult (18 years of age or older) visitor per STAY/ 1 visit per day.
    • Visitor must adhere to current visitation hours of 6 a.m. to 6 p.m. Monday – Friday, 9 a.m. to 5 p.m. weekends, and 9 a.m. to 2 p.m. on holidays and may not leave and return during this time.
    • Visitors may enter (through Entrance 2 – Main Entrance) no later than 15 minutes prior to the end of visiting hours.
    • Visitor must check in at the nurse’s station before proceeding to the patient’s room and must comply with all safety protocols.
    • Visitor is required to wear appropriate personal protective equipment (PPE) at all times (if applicable)
      • PPE must be removed any time the visitor leaves the room
    • Visitor is to remain in the patient’s room (outside of using public restrooms, cafeteria, or Reserve Brew coffee shop).
    • No overnight visitation is permitted.
    • Exceptions may be made for end-of-life or hospice situations (to be coordinated through the respective nursing unit).
  • We are happy to offer free virtual visitation options! Please contact the appropriate nursing unit for more details:
    • 2 West: (330) 971-7259    
    • 3 West: (330) 971-7283
    • ICU: (330) 971-7248
  • Outpatient Surgery, Endoscopy, and Emergency Department: One (1) adult (18 years of age or older) visitor per day.
  • WRHPI Physician Offices: One (1) adult (18 years of age or older) visitor per day.
  • Outpatient Services: One (1) adult (18 years of age or older) visitor or caregiver is permitted if needed for assistance; once patient is in a room/testing, visitor may be asked to return to their vehicle. 
  • Pediatric Patients (younger than 18 years old): Two (2) parents or legal guardians may accompany.

NOTE: Exceptions to the above will be made on a case-by-case basis in working with Nursing Leadership, CNO or CMO. 

ENTRANCE HOURS: 

  • TIMES THAT OUR HOSPITAL ENTRANCE DOORS REMAIN OPEN FOR PUBLIC ACCESS HAVE CHANGED. PLEASE CONSULT OUR MAP HERE FOR IDENTIFICATION OF ENTRANCES AND THE NEW HOURS BELOW.
    • Entrance 2 – Main Lobby – Open M-F, 6 a.m. – 6 p.m. / Weekends & Holidays, 9 a.m. – 5 p.m. 
    • Entrance 3 – Easy Street – Open M-F, 7 a.m. – 4 p.m. for Therapy Services, Pain Medicine Office, and Pain Medicine Procedure appointments only / Closed Weekends & Holidays  
    • Entrance to Professional Building – Closed 
    • Entrance 5 – Outpatient Registration – Open M-F, 6:45 a.m. – 5 p.m. / Closed Weekends & Holidays
    • Entrance 1 – Suites 1100 and 1200 – Open by appointment only / Closed Weekends & Holidays
      Please call the office you are visiting and a staff member will greet you at the entrance
    • Entrance 4 – Emergency Department – Open 24 hours/7 days 

THANK YOU FOR YOUR CONTINUED COOPERATION