OUR COMMITMENT TO SAFETY AS WE REOPEN SERVICES As the State of Ohio begins to reinstate healthcare services and businesses under COVID-19 safety guidelines, Western Reserve Hospital is working to end any further delay in getting you the care and services you need. Our staff are here to deliver the highest levels of safety, quality and infection control as we start to reopen surgical and diagnostic care services at our facilities. Learn more about our Safe Care Pledge and vigilant care approach including the many services and safeguards we have in place to make your visit with us as comfortable and convenient as possible. We are also working closely with area businesses to help guide them in operating safely.
Effective Saturday, August 1, 2020, Western Reserve Hospital will temporarily suspend outpatient COVID testing. Please refer to your primary care physician for COVID-19 testing options in the region.
VISITATION SAFETY To protect our patients and staff, hospital visitation hours and entrances are limited and screenings are conducted for all who enter the hospital - Click here to learn more
PATIENT / VISITOR COMMUNICATION As visitors are limited for safety reasons, we understand that patients may experience some added anxiety when coming to the hospital. To help relieve any uneasiness, Western Reserve Hospital has created a remote visitation program that utilizes iPads (supporting Apple and Samsung phones) allowing patients and family members to communicate “face-to-face” following any surgeries or procedures, or daily updates while in the hospital. Our clinical care team will assist patients and family members with instructions on this easy-to-use program. We will also contact a designated family member before a patient is discharged to provide them with an update following any surgical or diagnostic procedure.
Every member of the Western Reserve Hospital staff has knowledge of these safety, quality and infection control policies and procedures and is held accountable for following these guidelines that keep our facility clean and safe.
QUESTIONS/CONCERNS? – Call our COVID-19 Info Line - (330) 971-7590
COVID-19 PATIENT FACT SHEET - Click here
COVID-19 PROVIDER FACT SHEET - Click here
KNOW YOUR ATHLETE'S RISK FOR COVID-19 EXPOSURE - Click here
OTHER RESOURCES – Click here