Home > Patients and Visitors COVID-19 RESPONSE Preparing for Surgery Accepted Insurance Medical Record/Portal Request Patient Rights Third Party Privacy Links Notice of Non-Discrimination Maps and Directions Your Charges and Your Bill Requesting an Estimate Chargemaster FAQ Financial Assistance Program Billing and Collections Policy Financial Assistance Policy Patient Experience Pharmacy Cafeteria Patient and Family Advisory Council (PFAC) Privacy Notice Welcome to Western Reserve Hospital Thank you for choosing Western Reserve Hospital for your health care needs. Whether you’re a visitor or a patient, we want you to feel comfortable and cared for while you or a loved one is receiving the highest quality care within our facilities. Please enjoy our 24/7 visitation, fully-furnished waiting areas complete with phone charging stations and free WiFi, spacious patient rooms, excellent food services and our warm, friendly staff. As you continue your health care journey with us, please use these patient resources to help guide you. Western Reserve Hospital is built on improving the patient's experience and is fueled by a collaborative staff that continues to pioneer new ways to deliver the best quality health care. For billing questions, please contact Patient Financial Services at (330) 255-3101.