Western Reserve Hospital complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Western Reserve Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.Western Reserve Hospital:
If you need these services, contact the hospital operator at (330) 971-7000 and request to speak to the Nursing Supervisor.If you believe that Western Reserve Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with: Manager, Patient Experience, Western Reserve Hospital1900 23rd St.Cuyahoga Falls, OH 44223P: (330) 971-7115 • Toll Free: (866) 265-4575 • F: (330) 971-7254 You can file a grievance in person, by mail or by fax. If you need help filing a grievance, the Patient Experience Manager is available to help you.You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:U.S. Department of Health and Human Services200 Independence Avenue, SWRoom 509F, HHH BuildingWashington, DC 202011-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.